Each year, the Commercial Building Disclosure (CBD) Program conducts a satisfaction survey with accredited assessors to gather feedback on their experience with the Program. The survey helps us understand what’s working well and where there may be opportunities to improve.
We’re pleased to share the aggregated results from the latest survey, which reflect the collective views and experiences of assessors who participated. Your insights are invaluable in helping us ensure the CBD Program remains effective, efficient, and responsive to industry needs.
Figure 1. Assessor satisfaction report 2025, indicating that 82% of respondents were either ‘Satisfied’ or ‘Very satisfied’ with the operation of the CBD Program.
Survey results will inform future enhancements to the Program and guide how we engage with assessors going forward. We appreciate everyone who took the time to share their thoughts and encourage continued participation in shaping the direction of the CBD Program.
If you have any additional feedback or ideas, please feel free to contact us.