2026 Annual Assessor Satisfaction Survey Results


Each year, the Commercial Building Disclosure (CBD) Program conducts a satisfaction survey with accredited assessors to gather feedback on their experience with the Program. The survey helps us understand what’s working well and where there may be opportunities to improve.

We’re pleased to share the aggregated results from the latest survey, which reflect the collective views and experiences of assessors who participated. Your insights are invaluable in helping us ensure the CBD Program remains effective, efficient, and responsive to industry needs.

Figure 1. Assessor satisfaction report 2026, indicating that 90% of respondents were either ‘Positive’ or ‘Very Positive’ with the operation of the CBD Program.

Previous Survey results 

 

Figure 2. Assessor satisfaction report 2025, indicating that 82% of respondents were either ‘Satisfied’ or ‘Very satisfied’ with the operation of the CBD Program.